The Connection Corner Policies
Please feel free to contact us (910-992-8724 or kelly@theconnectioncorner.org) to discuss any of these policies prior to registering.
Snacks, Allergies, and Wellness
- The Connection Corner is not a nut-free facility. If your child does have any allergies or health concerns, please communicate those details at the time of registration kelly@theconnectioncorner.org and let us know. We strive to accommodate for our students and families as much as possible.
- When it comes to sickness, a participant must be fever free for 24 hours before attending.
Registration Process
- All registration is done through MindBody, either using the free app or on our website (listed as The Connection Corner)
- In most cases, advanced registration is not required but it is strongly encouraged as space is limited.
- Payment is collected after class using the MindBody app. You can add your card on file using the app or it can be entered manually at The Connection Corner. With your permission, cards can be saved on file and will be run after classes. This makes the process very easy and efficient!
Cancellation and Refunds
- You may cancel your registration up to 24 hours before it begins for a full account credit. The account credit allows you to reschedule for future programs at your convenience.
- If you cancel class outside of the 24 hour window, you will be charged for the class. Thank you for understanding.
- If groups at The Connection Corner need to be canceled due to inclement weather or illness, we will make every attempt to contact you with as much advanced notice as possible. You will not be charged for class.
Drop-Off Policy
- Most of the groups at The Connection Corner are drop-off. You are welcome to sit outside at the tables, walk around Downtown Southern Pines, grab a coffee, or even sit in your car. The time is yours!
- Connection Club for Toddlers and Connection Club for Toddlers & Preschoolers are designed for children and a special grown-up to attend together; a caregiver is required to stay with their child and participate alongside them. Due to limited space, we kindly ask that just one grown-up attends per child. Thank you for understanding.
